Best Help Desk software

100 tools with AI-ranked alternatives, pricing, pros and cons.

OnPolicy logo

OnPolicy

OnPolicy is a policy management software that helps organizations create, distribute, and track policies and procedures.

Drive Explorer logo

Drive Explorer

Drive Explorer is a file management software that allows users to easily navigate and organize their...

Intellihelper

Intellihelper is a smart virtual assistant software that helps users with daily tasks and scheduling.

IVCbox

IVCbox is a customer service software that provides live chat, video chat, and co-browsing capabilities to...

Gree Chat logo

Gree Chat

Gree Chat is a messaging software that allows users to communicate in real-time through text, voice,...

QEvalPro logo

QEvalPro

QEvalPro is a comprehensive software for evaluating software quality.

Track-It!

Track-It! is a comprehensive help desk and asset management solution that enables organizations to effectively manage...

Zendesk for Startups

Zendesk is a customer service software that offers a suite of support ticketing, chat, and knowledge...

typedesk logo

typedesk

typedesk is a cloud-based snippet management tool that helps developers and teams to organize and share...

HelpSquad logo

HelpSquad

HelpSquad is a customer support platform for businesses that need shared inboxes, help desk ticketing, live...

Weply logo

Weply

Weply is a comprehensive project management tool that offers task management, team collaboration, and time tracking...

AnswerConnect logo

AnswerConnect

AnswerConnect is a virtual receptionist and answering service that helps businesses manage calls and customer inquiries.

kookdokoo logo

kookdokoo

Kookdokoo is a productivity software that helps teams collaborate and manage tasks effectively.

Zervicio logo

Zervicio

Zervicio is a comprehensive project management software that helps teams collaborate and stay organized.

NetSupport 24-7 logo

NetSupport 24-7

NetSupport 24-7 is a cloud-based remote support service for help desks, IT teams, and service providers....

My LiveChat logo

My LiveChat

My LiveChat is a live chat software that helps businesses engage with their website visitors in...

ChatWoot logo

ChatWoot

ChatWoot is an open-source customer engagement suite that offers live chat, email marketing, and ticketing system...

ezShared Contacts for G Suite logo

ezShared Contacts for G Suite

ezShared Contacts is a contact management solution for G Suite users that allows easy sharing and...

Mail Merge for G Suite logo

Mail Merge for G Suite

Mail Merge for G Suite is a tool that allows users to send personalized emails and...

LumApps for G Suite logo

LumApps for G Suite

LumApps is an enterprise intranet platform that integrates with G Suite to provide a social and...

DoDone for G Suite logo

DoDone for G Suite

DoDone for G Suite is a task management tool designed to seamlessly integrate with G Suite...

AgentTime logo

AgentTime

AgentTime is a comprehensive software solution for managing and optimizing call center operations.

Vtiger Help Desk logo

Vtiger Help Desk

Vtiger Help Desk is a customer-support ticketing module integrated with Vtiger CRM, designed for small and...

devContact logo

devContact

devContact is a comprehensive customer support software that allows businesses to manage customer communication efficiently.

UVdesk logo

UVdesk

UVdesk is a cloud-based helpdesk software that allows businesses to manage customer support tickets efficiently.

Kapdesk logo

Kapdesk

Kapdesk is a customer support software that helps businesses manage their customer interactions through various channels.

SolarWinds DameWare Remote Support logo

SolarWinds DameWare Remote Support

Dameware Remote Support is a Windows-focused remote administration and support tool for IT professionals and help...

BeAnywhere Support Express logo

BeAnywhere Support Express

BeAnywhere Support Express is a remote support and IT management software that allows businesses to provide...

Zopim by Zendesk logo

Zopim by Zendesk

Zopim by Zendesk is a live chat software that helps businesses engage with their customers in...

SAP Service Manager logo

SAP Service Manager

SAP Service Manager is a comprehensive solution for managing service operations and customer service processes.

Collab OneWorkForce logo

Collab OneWorkForce

Collab OneWorkForce is a comprehensive workforce management software that streamlines scheduling, time tracking, and task management...

OmniCore logo

OmniCore

OmniCore is a comprehensive software solution for project management and collaboration.

TechSee logo

TechSee

TechSee is a visual assistance platform that uses AI and AR technology to provide visual guidance...

Folder HelpDesk logo

Folder HelpDesk

Folder HelpDesk is a software for managing customer support tickets and requests.

SightCall for Salesforce logo

SightCall for Salesforce

SightCall for Salesforce is a video call and screen sharing solution integrated within the Salesforce platform...

AcroTime

AcroTime is a comprehensive time tracking and attendance software that helps businesses manage employee time and...

Adtec Orca logo

Adtec Orca

Adtec Orca is a comprehensive software solution for managing digital content and broadcasting services. It offers...

Acobot Live Chat Robot logo

Acobot Live Chat Robot

Acobot Live Chat Robot is an AI-powered chatbot software that offers automated customer support and lead...

AJ Helpdesk logo

AJ Helpdesk

AJ Helpdesk is a comprehensive helpdesk software that provides ticketing, knowledge base, and live chat support.

Xperience logo

Xperience

Xperience is a comprehensive customer experience management software that helps businesses analyze and improve customer interactions.

CA Service Desk logo

CA Service Desk

CA Service Desk is a comprehensive IT service management solution that provides incident, problem, change, and...

SwiftCase logo

SwiftCase

SwiftCase is a comprehensive case management software that helps businesses streamline their processes and improve efficiency.

Procedure Rock logo

Procedure Rock

Procedure Rock is a comprehensive software for managing procedures and workflows within organizations.

SCCM logo

SCCM

System Center Configuration Manager (SCCM) is a systems management software product by Microsoft for managing large...

xSellco Helpdesk logo

xSellco Helpdesk

xSellco Helpdesk is a customer support software that centralizes all your customer queries from various channels...

CMDB Cloud logo

CMDB Cloud

CMDB Cloud is a cloud-based Configuration Management Database (CMDB) solution that helps organizations manage their IT...

AireContact logo

AireContact

AireContact is a customer relationship management (CRM) software designed to help businesses manage their interactions with...

ePowerCenter logo

ePowerCenter

ePowerCenter is a comprehensive software solution for managing customer relationships and sales processes.

Magnetic North logo

Magnetic North

Magnetic North is a comprehensive CRM software designed to streamline customer relationship management processes.

Dezide

Dezide is a software product that provides interactive troubleshooting guides and decision support tools.

Web Optimizer logo

Web Optimizer

Web Optimizer is a powerful tool for optimizing website performance and speed.

ITSM 365 logo

ITSM 365

ITSM 365 is a comprehensive IT Service Management solution that helps organizations streamline their IT operations...

NetSupport Manager logo

NetSupport Manager

NetSupport Manager is remote-control and IT support software for help desks, system administrators, and organizations managing...

GNU Aspell

GNU Aspell is a free and open-source spell checker designed to replace Ispell. It can be...

Supportbench logo

Supportbench

Supportbench is a customer support software that helps businesses manage their customer interactions efficiently.

Provide Support Live Chat logo

Provide Support Live Chat

Provide Support Live Chat is a hosted live-chat and customer-support platform for small and midsize businesses....

SupportNinja logo

SupportNinja

SupportNinja is a customer support outsourcing company that provides dedicated teams to handle customer service for...

Zadarma logo

Zadarma

Zadarma is a cloud-based VoIP service that offers virtual phone numbers, PBX systems, and SIP trunking...

SpinOffice CRM logo

SpinOffice CRM

SpinOffice CRM is a comprehensive customer relationship management software that helps businesses manage interactions with customers...

Halp

Halp is a conversational ticketing solution that integrates with Slack for IT and HR teams.

Full Help

Full Help is a customer-support platform for businesses that need to manage customer questions and service...

Gmelius for Gmail logo

Gmelius for Gmail

Gmelius is a Gmail-integrated collaboration and customer-support platform for teams managing shared email workflows. It combines...

Ada logo

Ada

Ada is a comprehensive AI-driven customer support platform that automates interactions and provides personalized experiences.

CustomerGauge logo

CustomerGauge

CustomerGauge is a customer experience management platform that helps businesses measure, analyze, and improve customer loyalty...

Tender

Tender is a customer support platform for small teams and software companies that combines ticket management...

Mailor logo

Mailor

Mailor is a comprehensive email marketing software that helps businesses create, send, and track email campaigns.

Bolstra logo

Bolstra

Bolstra is a customer success platform that helps companies drive growth and reduce churn by delivering...

Live Chat by Landbot logo

Live Chat by Landbot

Live Chat by Landbot is a chatbot and conversational marketing platform that helps businesses automate customer...

HiOperator logo

HiOperator

HiOperator is a customer support automation platform that uses AI to provide personalized customer interactions.

Bomgar Remote Support logo

Bomgar Remote Support

Bomgar Remote Support is a secure remote support solution that enables technicians to access and fix...

Product Hunt Rank

Product Hunt Rank is a platform where users can discover new products and startups based on...

SysInfoTools MySQL Database Recovery Tool

SysInfoTools MySQL Database Recovery Tool is a software program that helps in recovering corrupt MySQL database...

ChatbotPack.com logo

ChatbotPack.com

ChatbotPack.com is a chatbot building platform that offers a range of tools and features to create...

Chatrify logo

Chatrify

Chatrify is a live chat software that helps businesses engage with their customers in real-time.

DLL-files.com

DLL-files.com is a website offering a vast library of DLL files for download to fix missing...

PHPKB logo

PHPKB

PHPKB is a knowledge base software that allows you to create a knowledge base or FAQ...

Pics.io Design logo

Pics.io Design

Pics.io Design is a cloud-based design software that offers collaborative tools for design teams to create,...

ADHQ logo

ADHQ

ADHQ is a comprehensive project management software that helps teams collaborate and manage tasks efficiently.

Nagios XI logo

Nagios XI

Nagios XI is a powerful monitoring and alerting solution that provides organizations with in-depth insights into...

LiveHelp logo

LiveHelp

LiveHelp is a customer support software that enables real-time communication with website visitors.

Electronic Archiving logo

Electronic Archiving

Electronic Archiving is a software tool that allows users to store and manage electronic documents and...

Zendesk Support logo

Zendesk Support

Zendesk Support is a help desk solution that offers a range of features to streamline customer...

Quiq Messaging logo

Quiq Messaging

Quiq Messaging is a platform that enables businesses to engage with customers through messaging channels like...

ARALOC logo

ARALOC

ARALOC is a secure content distribution platform for enterprises to distribute and manage confidential documents and...

TextUs

TextUs is a business texting platform that enables effective communication with customers through text messaging.

Customer Service Quotes by Freshworks

Customer Service Quotes by Freshworks is a collection of insightful quotes and tips related to customer...

4me logo

4me

4me is a comprehensive service management solution that helps organizations manage their internal and external services.

Oracle Service Cloud logo

Oracle Service Cloud

Oracle Service Cloud is a cloud-based customer service solution that enables organizations to provide exceptional customer...

Giosg logo

Giosg

Giosg is a customer engagement software that offers live chat, chatbots, and marketing automation tools to...

IncidentMonitor logo

IncidentMonitor

IncidentMonitor is a comprehensive incident management software that helps organizations track, manage, and resolve IT incidents...

PC-Duo Remote Control logo

PC-Duo Remote Control

PC-Duo Remote Control is a remote access and control software solution for IT professionals.

HelpSpace logo

HelpSpace

HelpSpace is a customer support software that provides a user-friendly interface for managing customer queries and...

Consolto logo

Consolto

Consolto is a video chat platform designed for businesses to provide online consultations and customer support.

Quotes on Slides logo

Quotes on Slides

Quotes on Slides is a software tool that allows users to easily add beautiful and impactful...

Kernel for MySQL Database Recovery logo

Kernel for MySQL Database Recovery

Kernel for MySQL Database Recovery is a powerful software to recover MySQL database files and restore...

Live Helper Chat logo

Live Helper Chat

Open-source live support chat for your website. It supports multiple languages, has a web interface, and...

Cisco Contact Center logo

Cisco Contact Center

Cisco Contact Center is a comprehensive solution that offers advanced features for managing customer interactions across...

Content Cloud logo

Content Cloud

Content Cloud is a comprehensive content management solution that helps businesses organize, manage, and collaborate on...

lightIRC logo

lightIRC

lightIRC is a web-based IRC client with a modern UI and features like file transfers and...

Lighthouse Desktop logo

Lighthouse Desktop

Lighthouse Desktop is a comprehensive software for monitoring and optimizing desktop performance.