Geckoboard is a data visualization platform that helps you easily create real-time dashboards for your business metrics.
Starting at $29 per month
Best QueueMetrics Alternatives ranked by AI · updated Aug 2026
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QueueMetrics is a contact-center monitoring and reporting platform for Asterisk-based systems and related telephony deployments. It offers queue statistics, agent performance reports, real-time monitoring, and wallboard functions.
Top 6 QueueMetrics alternatives
Klipfolio is a cloud-based business dashboard software that enables users to create custom dashboards from various data sources.
Starting from $29/user/month
2Ring provides dashboards, wallboards, reporting, and workforce tools for contact centers and unified communications teams. It integrates with platforms such as Cisco,...
Pros
- Deep integrations with Cisco and other contact-center platforms
- Supports real-time wallboards, historical reporting, and supervisory dashboards
- Can consolidate metrics from multiple communication systems
Cons
- Pricing and implementation details generally require a vendor quote
- More complex to deploy than general-purpose dashboard tools
- Best feature coverage depends on the selected telephony integration
Power BI is a business analytics tool that provides interactive visualizations and business intelligence capabilities.
Starting from $9.99/user/month
5
Brightmetrics
Brightmetrics
Brightmetrics is a contact-center analytics platform for supervisors and operations teams using supported voice and customer-service systems. It provides historical reporting, real-time...
Pros
- Strong historical reporting for contact-center performance management
- Purpose-built metrics are easier to use than building reports from raw call data
- Supports dashboards for service levels, queues, agents, and abandoned calls
Cons
- Integration availability varies by phone and contact-center platform
- Less focused on large physical wallboards than 2Ring
- Advanced reporting can require configuration help
Quote-based
6
Akixi
Akixi
Akixi is a cloud-based call analytics and reporting service for contact centers, businesses, and communications providers. It delivers live wallboards, call detail...
Pros
- Cloud delivery reduces the need for on-premises reporting infrastructure
- Provides live queue monitoring and detailed call records
- Supports communications providers serving multiple customer accounts
Cons
- Capabilities depend heavily on the connected telephony platform
- Less flexible for non-call-center data than general BI tools
- Some advanced features and integrations require higher-tier plans
Quote-based
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