Consumidor.gov.br
Secretaria Nacional do Consumidor
💡 Pick it for a free, government-backed complaint channel with public company response records.
Consumidor.gov.br is the Brazilian government's online channel for consumers to submit complaints directly to participating companies. It is intended for transparent, time-bounded...
Pros
- Free government-backed service for consumers
- Provides response deadlines and public company records
- Covers a broad range of consumer complaints
Cons
- Only works with companies registered on the platform
- Does not replace a lawsuit or guarantee compensation
- Less focused on negotiated settlement workflows than Sem Processo