Smith.ai provides AI and human receptionist services for small businesses, agencies, and professional practices. It handles calls, lead intake, scheduling, and transfers,...
Pros
- Combines AI answering with optional human receptionists
- Stronger lead qualification and escalation than most AI-only services
- Integrates with calendars, CRMs, and common business workflows
Cons
- More expensive than AI-only alternatives for substantial human coverage
- Plans and usage limits can be complex to compare
- May be more service-oriented than businesses wanting a developer-controlled voice agent
From $95/mo