NorthStar is utility billing and customer information software for municipalities and utility providers. It supports account management, billing, payments, customer service, and...
Pros
- More established utility billing and CIS functionality than Waterly
- Supports complex rate structures and payment workflows
- Suitable for larger utility organizations and multi-service environments
Cons
- Can require more implementation effort than Waterly
- User experience may feel less modern than newer cloud-first products
- Potentially heavier than needed for a small water-only utility