Best Zendesk Sunshine Alternatives ranked by AI · updated May 2025

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Zendesk Sunshine is a customer relationship management (CRM) solution that provides a flexible platform to build custom experiences for your customers.

Price: Custom pricing based on requirements 🎯 zendesk.com/platform

Top 6 Zendesk Sunshine alternatives

Salesforce CRM is a cloud-based software solution that helps businesses manage customer relationships and increase sales. It offers a wide range of...

Pros

  • Extensive customization options
  • Scalability for growing businesses

Cons

  • Can be complex for beginners

HubSpot CRM is a user-friendly CRM platform that focuses on inbound marketing, sales, and customer service.

Pros

  • Intuitive and easy to use
  • Includes marketing and service tools
  • Offers a free version

Cons

  • May lack advanced features needed by larger enterprises
  • Can be limiting for fast-growing businesses

Free for basic features, paid plans available

Freshsales is a CRM software with built-in email, phone, and AI-based lead scoring to help businesses close deals faster.

Pros

  • Integrated communication channels
  • AI-based lead scoring

Cons

  • Limited customization options

Starting from $12 per user per month

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