Zendesk is a customer service software that offers support ticketing, self-service options, and customer engagement tools.
Starting at $19 per agent per month
Best Facebook Business Suite Alternatives ranked by AI · updated May 2025
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Facebook Business Suite allows you to manage your Facebook and Instagram business accounts in one place. It offers tools for scheduling posts, insights, and messaging capabilities.
Price: Free
Top 6 Facebook Business Suite alternatives
Slack is a collaboration hub that connects your team with the apps, services, and resources they need to get work done.
Starting from $6.67 per user per month
WhatsApp Business is a free to download app that was built with the small business owner in mind. Create a catalog to...
4
Apple Business Chat
Apple
Messages for Business lets customers contact participating businesses through Apple's Messages app. It is intended for companies serving Apple-device users and supports...
Pros
- Native Messages experience avoids requiring customers to install another app
- Supports rich cards, lists, authentication, and appointment-related interactions
- Integrates with Apple Business Connect and Apple device features
Cons
- Reach is limited to Apple-device users and supported regions
- Requires an approved messaging service provider or integration partner
- Smaller audience reach than WhatsApp, SMS, or web chat
Free to customers; provider and integration fees may apply
Voxer is a walkie-talkie app for high-performance team communication. It combines the best of voice, text, photo, and video with walkie-talkie messaging...
Free with in-app purchases
Microsoft Kaizala is a secure chat and productivity app for mobile users, enabling collaboration within and outside an organization.
Free tier available, premium plans starting at $1.50/user/month
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