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Hellotext is an omnichannel customer messaging platform for businesses that want to engage customers through channels such as WhatsApp, SMS and social messaging. It combines shared inboxes, campaigns and automation for customer support and marketing teams.
💡 Pick it for stronger in-app support, help-center content and AI automation than Hellotext.
Intercom is a customer messaging platform that enables targeted communication with customers through in-app messages, emails, and chat.
Starting at $39/month
💡 Pick it when you need programmable, global messaging infrastructure instead of a ready-made workspace.
Twilio is a cloud communications platform that enables users to make and receive calls, send and receive messages, and more using APIs.
Varies based on usage
💡 Pick it for enterprise-grade ticketing, SLAs and reporting rather than campaign-led messaging.
Zendesk is a customer service software that offers support ticketing, self-service options, and customer engagement tools.
Starting at $19 per agent per month
💡 Pick it for a more specialized WhatsApp and multichannel inbox with strong workflow automation.
Respond.io is a platform that allows businesses to engage with customers across various messaging channels.
Starting from $39 per month
SleekFlow
💡 Pick it for WhatsApp-centered conversational commerce and sales workflows.
SleekFlow is an omnichannel customer messaging and commerce platform for sales and support teams. It combines shared inboxes, customer profiles, automation, and...
From $149/mo
💡 Pick it for an open-source, self-hosted shared inbox with lower software costs.
ChatWoot is an open-source customer engagement suite that offers live chat, email marketing, and ticketing system capabilities.
Free / Paid plans available
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