Zendesk is a customer service software that offers support ticketing, self-service options, and customer engagement tools.
Starting at $19 per agent per month
Best Freshdesk Alternatives ranked by AI · updated May 2025
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Freshdesk is a cloud-based customer support software that offers a range of features for businesses to provide exceptional customer support.
Price: Starting at $19 per user per month
🎯 freshworks.com/freshdesk
Top 6 Freshdesk alternatives
Help Scout is a help desk software designed for small to medium-sized businesses, focusing on email-based customer support.
Pros
- Simple and clean interface
- Great for email-based support
Cons
- Lacks advanced features for larger teams
- Limited automation capabilities
Starting at $20 per user per month
Zoho Desk is a cloud-based help desk solution that offers a wide range of features to streamline customer support operations.
Starting from $12/user/month
Supportbench is a customer support software that helps businesses manage their customer interactions efficiently.
Custom pricing based on requirements
Intercom is a customer messaging platform that enables targeted communication with customers through in-app messages, emails, and chat.
Starting at $39/month
NetHelpDesk is a comprehensive help desk software that offers ticket management, asset management, and ITIL functionality.
Contact for pricing
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