Best Customer Support software

100 tools with AI-ranked alternatives, pricing, pros and cons.

Denali (Cougar) logo

Denali (Cougar)

Denali (Cougar) is a powerful software for data analysis and visualization.

Click2Magic logo

Click2Magic

Click2Magic is a website live-chat and customer-support platform for businesses that want to communicate with visitors...

Choir

Choir is a platform for building and deploying AI voice agents that handle phone conversations for...

WhatsApp for LiveChat logo

WhatsApp for LiveChat

WhatsApp for LiveChat connects WhatsApp conversations with the LiveChat customer-support workspace. It is designed for support...

BotSoft

BotSoft is a chatbot software platform for businesses that want to automate customer conversations across digital...

WhatsApp Chatbots by SendPulse logo

WhatsApp Chatbots by SendPulse

WhatsApp Chatbots by SendPulse is a no-code automation service for businesses that want to answer customers,...

24/7 Virtual Assistants logo

24/7 Virtual Assistants

24/7 Virtual Assistants provides outsourced virtual assistant support for businesses needing administrative, customer service, and back-office...

Bitrix24 Live Chat logo

Bitrix24 Live Chat

Bitrix24 Live Chat is a website chat widget integrated with Bitrix24 CRM, contact management, and automation...

HandsFree Answer logo

HandsFree Answer

HandsFree Answer is a business call-answering service that uses trained receptionists to handle incoming calls for...

boteria logo

boteria

Boteria is a no-code chatbot platform for businesses that want to create and deploy conversational bots....

Support.cc logo

Support.cc

Support.cc is a customer support platform for teams that manage customer conversations across digital channels. It...

13Chats logo

13Chats

13Chats is a website live-chat and chatbot service for small businesses and support teams. It provides...

Accessible LiveChat logo

Accessible LiveChat

Accessible LiveChat is a website chat service designed to make customer conversations more usable for people...

LiveSystem pro logo

LiveSystem pro

LiveSystem is a live chat and customer communication service for businesses that want to provide real-time...

SwitchMail logo

SwitchMail

SwitchMail is a team email and shared inbox service for organizations managing customer or group communications....

Lyno logo

Lyno

Lyno is a customer communication platform for businesses managing support and sales conversations through messaging channels....

Juphy logo

Juphy

Juphy is a social media customer service platform that brings messages, comments, and reviews from multiple...

RoboRep

RoboRep is an AI-powered sales and customer-support representative for businesses that want to automate website conversations....

Papercups EU logo

Papercups EU

Papercups is an open-source customer messaging platform for support and sales teams. It combines website chat,...

ChatBot Visual Builder logo

ChatBot Visual Builder

ChatBot is a visual platform for creating customer-service and sales chatbots without extensive coding. It is...

AppSupports.co logo

AppSupports.co

AppSupports is an online customer-support platform for software and app teams. It helps teams manage user...

Norby.live logo

Norby.live

Norby is a no-code AI chatbot service for businesses that want to answer website visitors' questions...

Alphachat.ai logo

Alphachat.ai

AlphaChat is a conversational AI platform for automating customer-service interactions across digital channels. It targets support...

Askneo.io logo

Askneo.io

AskNeo is an AI chatbot service that helps businesses answer visitor and customer questions using information...

Activechat Bot Trainer logo

Activechat Bot Trainer

Activechat Bot Trainer is a visual platform for building and training customer-service chatbots across websites and...

Voxabot logo

Voxabot

Voxabot is an AI chatbot platform for businesses that want to answer visitor questions using their...

ChatSupport.co logo

ChatSupport.co

ChatSupport.co provides outsourced live chat and customer support services for businesses that need agents to handle...

Smart Convos logo

Smart Convos

Smart Convos is a conversational AI platform for businesses that want to automate website conversations and...

Helpviser logo

Helpviser

Helpviser is an AI-powered customer support tool that uses a company’s website and documentation to answer...

ThriveDesk logo

ThriveDesk

ThriveDesk is a customer support platform for small businesses and online stores, combining shared inboxes, live...

SuchChat logo

SuchChat

SuchChat is an AI chatbot platform for businesses that want to answer website visitors using their...

Pigeon Inbox logo

Pigeon Inbox

Pigeon is a shared inbox for teams that manage customer and group email collaboratively. It works...

Channel.me Cobrowsing logo

Channel.me Cobrowsing

Channel.me Cobrowsing lets support and sales agents guide visitors through websites in a shared browser session....

Chat Metrics logo

Chat Metrics

Chat Metrics is a conversation analytics platform for teams monitoring customer-support and AI chatbot interactions. It...

eStreamDesk Helpdesk logo

eStreamDesk Helpdesk

eStreamDesk is a help desk and customer support platform for teams that manage support requests through...

Desk360 logo

Desk360

Desk360 is a customer support and help desk platform for managing service requests across multiple communication...

Front Twitter Inbox logo

Front Twitter Inbox

Front is a collaborative customer communication platform that combines shared inboxes, workflows, and analytics for support...

Tiledesk logo

Tiledesk

Tiledesk is an open-source customer support and conversational AI platform for teams that need live chat,...

Chatable logo

Chatable

Chatable is a customer communication platform for businesses that want to add automated chat and support...

GetChat.App logo

GetChat.App

GetChat is a web-based customer messaging service centered on WhatsApp conversations. It is designed for small...

Comm100 Chatbot logo

Comm100 Chatbot

Comm100 Chatbot is a customer-service automation platform for businesses that need website and messaging-based support bots....

Helppie.me logo

Helppie.me

Helppie is an online customer-support service for businesses that want to answer visitor questions and manage...

Sociocs logo

Sociocs

Sociocs is an omnichannel customer communication platform for businesses that need to manage social messaging, email,...

ChatBud logo

ChatBud

ChatBud is an AI chatbot platform for businesses that want to automate website conversations and customer...

Labidesk logo

Labidesk

LabiDesk is a customer support and help desk platform for businesses that manage customer inquiries and...

Sapling.ai logo

Sapling.ai

Sapling is an AI writing assistant for customer support, sales, and other business teams that communicate...

eDesk logo

eDesk

eDesk is a customer service help desk built for ecommerce businesses selling across marketplaces, webstores, and...

OnWhatsApp logo

OnWhatsApp

OnWhatsApp is a WhatsApp-focused business messaging service for teams managing customer conversations and outreach. It provides...

HubSpot for G Suite logo

HubSpot for G Suite

HubSpot is a customer relationship management platform for startups and growing businesses, with sales, marketing, service,...

Ticketier logo

Ticketier

Ticketier is a web-based help desk for managing customer support requests and service tickets. It is...

Vtiger for G Suite logo

Vtiger for G Suite

Vtiger CRM is a customer relationship management platform for small and midsize businesses managing sales, support,...

Crust Service Cloud logo

Crust Service Cloud

Crust Service Cloud is a cloud-based customer service platform for teams managing customer requests across support...

Assembled.com logo

Assembled.com

Assembled is a workforce management platform for customer support and service teams. It provides volume forecasting,...

Relish

Relish is an AI-powered customer support and sales automation platform for Shopify and ecommerce brands. It...

Desky Support logo

Desky Support

Desky is a customer support and help desk platform for teams managing customer conversations and support...

BetterDocs logo

BetterDocs

BetterDocs is a WordPress knowledge base plugin for businesses, support teams, and content publishers. It provides...

ProProfs Chat

ProProfs Chat is a live chat and customer support platform for businesses that want to engage...

Genesys PureCloud logo

Genesys PureCloud

Genesys PureCloud is a cloud-based customer engagement and contact center solution that provides tools for omnichannel...

Betty Bot fighting Covid-19 logo

Betty Bot fighting Covid-19

Betty Bot is an AI-powered chatbot designed to provide information and support related to Covid-19

Helpy logo

Helpy

Helpy is an open-source helpdesk software that allows businesses to provide excellent customer support.

Knowmax logo

Knowmax

Knowmax is a knowledge management and AI platform that helps businesses deliver better customer experiences through...

Signalzen logo

Signalzen

Signalzen is a comprehensive customer communication tool that helps businesses manage and automate their customer interactions...

Chaskiq logo

Chaskiq

Chaskiq is a modern open-source messaging platform to engage with your customers via email, SMS, and...

Email Experts logo

Email Experts

Email Experts provides outsourced customer service and back-office support through email, chat, social media, and other...

SwipeGuide logo

SwipeGuide

SwipeGuide is a digital work instruction software that helps companies create visual, step-by-step guides for their...

Khoros Marketing logo

Khoros Marketing

Khoros Marketing is a comprehensive digital marketing platform that helps businesses engage with their customers across...

C-Zentrix Contact Center logo

C-Zentrix Contact Center

C-Zentrix is a comprehensive contact center software that offers features like omnichannel support, IVR, call recording,...

LAN Desk Management Suite logo

LAN Desk Management Suite

LAN Desk Management Suite is a comprehensive IT management software that helps organizations manage their endpoints...

LeaseCrunch logo

LeaseCrunch

LeaseCrunch is a lease accounting software designed to simplify compliance with the new lease accounting standards....

MarketEdge logo

MarketEdge

MarketEdge is a comprehensive market analysis software that provides detailed insights and data for informed decision-making.

siena logo

siena

Siena is an AI customer service platform for ecommerce and consumer brands. It automates conversations across...

liveConnect logo

liveConnect

liveConnect is a customer messaging platform for businesses that want to communicate with visitors and customers...

Samesurf logo

Samesurf

Samesurf is a browser-based co-browsing platform for support teams, sales representatives, and users who need to...

Experiences by Proof logo

Experiences by Proof

Experiences by Proof is a software that helps businesses collect and display social proof to increase...

Dialogbar FAQ Bot logo

Dialogbar FAQ Bot

Dialogbar is a website FAQ chatbot that turns an organization's frequently asked questions into conversational support....

Salesforce Einstein logo

Salesforce Einstein

Salesforce Einstein is an integrated AI platform that uses machine learning, deep learning, predictive analytics, and...

Callture logo

Callture

Callture is a cloud-based business phone system that offers features like virtual phone numbers, call forwarding,...

Chatbox logo

Chatbox

Chatbox is a versatile chat software that enables businesses to engage with their customers in real-time.

CMDB Cloud logo

CMDB Cloud

CMDB Cloud is a cloud-based Configuration Management Database (CMDB) solution that helps organizations manage their IT...

ePowerCenter logo

ePowerCenter

ePowerCenter is a comprehensive software solution for managing customer relationships and sales processes.

Magnetic North logo

Magnetic North

Magnetic North is a comprehensive CRM software designed to streamline customer relationship management processes.

Dezide

Dezide is a software product that provides interactive troubleshooting guides and decision support tools.

TimelyBill logo

TimelyBill

TimelyBill is a telecom billing software that offers integrated billing, customer management, and invoice automation.

ITSM 365 logo

ITSM 365

ITSM 365 is a comprehensive IT Service Management solution that helps organizations streamline their IT operations...

OnPolicy logo

OnPolicy

OnPolicy is a policy management software that helps organizations create, distribute, and track policies and procedures.

LiveHelp logo

LiveHelp

LiveHelp is a customer support software that enables real-time communication with website visitors.

Electronic Archiving logo

Electronic Archiving

Electronic Archiving is a software tool that allows users to store and manage electronic documents and...

isoTracker Complaints Management logo

isoTracker Complaints Management

isoTracker Complaints Management is a web-based system for recording, investigating, and resolving customer complaints within quality...

Clippy logo

Clippy

Clippy was an intelligent user interface assistant in Microsoft Office applications.

NeuQs Free Helpdesk logo

NeuQs Free Helpdesk

NeuQs Free Helpdesk is a cloud-based helpdesk software that offers ticket management, knowledge base, and reporting...

28Hands Mail Manager logo

28Hands Mail Manager

A comprehensive email management tool for organizing and managing emails efficiently.

Zendesk Support logo

Zendesk Support

Zendesk Support is a help desk solution that offers a range of features to streamline customer...

Quiq Messaging logo

Quiq Messaging

Quiq Messaging is a platform that enables businesses to engage with customers through messaging channels like...

ARALOC logo

ARALOC

ARALOC is a secure content distribution platform for enterprises to distribute and manage confidential documents and...

RingCentral Contact Center logo

RingCentral Contact Center

RingCentral Contact Center is a cloud-based solution that offers omnichannel capabilities for customer engagement.

TextUs

TextUs is a business texting platform that enables effective communication with customers through text messaging.

Amelia.ai logo

Amelia.ai

Amelia.ai is an AI-powered customer service chatbot solution that provides automated customer support and conversation management.

Redkix

Redkix is a team messaging and collaboration platform that brings email communication and team chat together...

Supportbench logo

Supportbench

Supportbench is a customer support software that helps businesses manage their customer interactions efficiently.

Session Replay Integration by Freshworks logo

Session Replay Integration by Freshworks

Session Replay Integration connects session-replay context with Freshworks customer-support workflows so agents can understand what users...