Best Customer Support software
100 tools with AI-ranked alternatives, pricing, pros and cons.
Denali (Cougar)
Denali (Cougar) is a powerful software for data analysis and visualization.
Click2Magic
Click2Magic is a website live-chat and customer-support platform for businesses that want to communicate with visitors...
Choir
Choir is a platform for building and deploying AI voice agents that handle phone conversations for...
WhatsApp for LiveChat
WhatsApp for LiveChat connects WhatsApp conversations with the LiveChat customer-support workspace. It is designed for support...
BotSoft
BotSoft is a chatbot software platform for businesses that want to automate customer conversations across digital...
WhatsApp Chatbots by SendPulse
WhatsApp Chatbots by SendPulse is a no-code automation service for businesses that want to answer customers,...
24/7 Virtual Assistants
24/7 Virtual Assistants provides outsourced virtual assistant support for businesses needing administrative, customer service, and back-office...
Bitrix24 Live Chat
Bitrix24 Live Chat is a website chat widget integrated with Bitrix24 CRM, contact management, and automation...
HandsFree Answer
HandsFree Answer is a business call-answering service that uses trained receptionists to handle incoming calls for...
boteria
Boteria is a no-code chatbot platform for businesses that want to create and deploy conversational bots....
Support.cc
Support.cc is a customer support platform for teams that manage customer conversations across digital channels. It...
13Chats
13Chats is a website live-chat and chatbot service for small businesses and support teams. It provides...
Accessible LiveChat
Accessible LiveChat is a website chat service designed to make customer conversations more usable for people...
LiveSystem pro
LiveSystem is a live chat and customer communication service for businesses that want to provide real-time...
SwitchMail
SwitchMail is a team email and shared inbox service for organizations managing customer or group communications....
Lyno
Lyno is a customer communication platform for businesses managing support and sales conversations through messaging channels....
Juphy
Juphy is a social media customer service platform that brings messages, comments, and reviews from multiple...
RoboRep
RoboRep is an AI-powered sales and customer-support representative for businesses that want to automate website conversations....
Papercups EU
Papercups is an open-source customer messaging platform for support and sales teams. It combines website chat,...
ChatBot Visual Builder
ChatBot is a visual platform for creating customer-service and sales chatbots without extensive coding. It is...
AppSupports.co
AppSupports is an online customer-support platform for software and app teams. It helps teams manage user...
Norby.live
Norby is a no-code AI chatbot service for businesses that want to answer website visitors' questions...
Alphachat.ai
AlphaChat is a conversational AI platform for automating customer-service interactions across digital channels. It targets support...
Askneo.io
AskNeo is an AI chatbot service that helps businesses answer visitor and customer questions using information...
Activechat Bot Trainer
Activechat Bot Trainer is a visual platform for building and training customer-service chatbots across websites and...
Voxabot
Voxabot is an AI chatbot platform for businesses that want to answer visitor questions using their...
ChatSupport.co
ChatSupport.co provides outsourced live chat and customer support services for businesses that need agents to handle...
Smart Convos
Smart Convos is a conversational AI platform for businesses that want to automate website conversations and...
Helpviser
Helpviser is an AI-powered customer support tool that uses a companyβs website and documentation to answer...
ThriveDesk
ThriveDesk is a customer support platform for small businesses and online stores, combining shared inboxes, live...
SuchChat
SuchChat is an AI chatbot platform for businesses that want to answer website visitors using their...
Pigeon Inbox
Pigeon is a shared inbox for teams that manage customer and group email collaboratively. It works...
Channel.me Cobrowsing
Channel.me Cobrowsing lets support and sales agents guide visitors through websites in a shared browser session....
Chat Metrics
Chat Metrics is a conversation analytics platform for teams monitoring customer-support and AI chatbot interactions. It...
eStreamDesk Helpdesk
eStreamDesk is a help desk and customer support platform for teams that manage support requests through...
Desk360
Desk360 is a customer support and help desk platform for managing service requests across multiple communication...
Front Twitter Inbox
Front is a collaborative customer communication platform that combines shared inboxes, workflows, and analytics for support...
Tiledesk
Tiledesk is an open-source customer support and conversational AI platform for teams that need live chat,...
Chatable
Chatable is a customer communication platform for businesses that want to add automated chat and support...
GetChat.App
GetChat is a web-based customer messaging service centered on WhatsApp conversations. It is designed for small...
Comm100 Chatbot
Comm100 Chatbot is a customer-service automation platform for businesses that need website and messaging-based support bots....
Helppie.me
Helppie is an online customer-support service for businesses that want to answer visitor questions and manage...
Sociocs
Sociocs is an omnichannel customer communication platform for businesses that need to manage social messaging, email,...
ChatBud
ChatBud is an AI chatbot platform for businesses that want to automate website conversations and customer...
Labidesk
LabiDesk is a customer support and help desk platform for businesses that manage customer inquiries and...
Sapling.ai
Sapling is an AI writing assistant for customer support, sales, and other business teams that communicate...
eDesk
eDesk is a customer service help desk built for ecommerce businesses selling across marketplaces, webstores, and...
OnWhatsApp
OnWhatsApp is a WhatsApp-focused business messaging service for teams managing customer conversations and outreach. It provides...
HubSpot for G Suite
HubSpot is a customer relationship management platform for startups and growing businesses, with sales, marketing, service,...
Ticketier
Ticketier is a web-based help desk for managing customer support requests and service tickets. It is...
Vtiger for G Suite
Vtiger CRM is a customer relationship management platform for small and midsize businesses managing sales, support,...
Crust Service Cloud
Crust Service Cloud is a cloud-based customer service platform for teams managing customer requests across support...
Assembled.com
Assembled is a workforce management platform for customer support and service teams. It provides volume forecasting,...
Relish
Relish is an AI-powered customer support and sales automation platform for Shopify and ecommerce brands. It...
Desky Support
Desky is a customer support and help desk platform for teams managing customer conversations and support...
BetterDocs
BetterDocs is a WordPress knowledge base plugin for businesses, support teams, and content publishers. It provides...
ProProfs Chat
ProProfs Chat is a live chat and customer support platform for businesses that want to engage...
Genesys PureCloud
Genesys PureCloud is a cloud-based customer engagement and contact center solution that provides tools for omnichannel...
Betty Bot fighting Covid-19
Betty Bot is an AI-powered chatbot designed to provide information and support related to Covid-19
Helpy
Helpy is an open-source helpdesk software that allows businesses to provide excellent customer support.
Knowmax
Knowmax is a knowledge management and AI platform that helps businesses deliver better customer experiences through...
Signalzen
Signalzen is a comprehensive customer communication tool that helps businesses manage and automate their customer interactions...
Chaskiq
Chaskiq is a modern open-source messaging platform to engage with your customers via email, SMS, and...
Email Experts
Email Experts provides outsourced customer service and back-office support through email, chat, social media, and other...
SwipeGuide
SwipeGuide is a digital work instruction software that helps companies create visual, step-by-step guides for their...
Khoros Marketing
Khoros Marketing is a comprehensive digital marketing platform that helps businesses engage with their customers across...
C-Zentrix Contact Center
C-Zentrix is a comprehensive contact center software that offers features like omnichannel support, IVR, call recording,...
LAN Desk Management Suite
LAN Desk Management Suite is a comprehensive IT management software that helps organizations manage their endpoints...
LeaseCrunch
LeaseCrunch is a lease accounting software designed to simplify compliance with the new lease accounting standards....
MarketEdge
MarketEdge is a comprehensive market analysis software that provides detailed insights and data for informed decision-making.
siena
Siena is an AI customer service platform for ecommerce and consumer brands. It automates conversations across...
liveConnect
liveConnect is a customer messaging platform for businesses that want to communicate with visitors and customers...
Samesurf
Samesurf is a browser-based co-browsing platform for support teams, sales representatives, and users who need to...
Experiences by Proof
Experiences by Proof is a software that helps businesses collect and display social proof to increase...
Dialogbar FAQ Bot
Dialogbar is a website FAQ chatbot that turns an organization's frequently asked questions into conversational support....
Salesforce Einstein
Salesforce Einstein is an integrated AI platform that uses machine learning, deep learning, predictive analytics, and...
Callture
Callture is a cloud-based business phone system that offers features like virtual phone numbers, call forwarding,...
Chatbox
Chatbox is a versatile chat software that enables businesses to engage with their customers in real-time.
CMDB Cloud
CMDB Cloud is a cloud-based Configuration Management Database (CMDB) solution that helps organizations manage their IT...
ePowerCenter
ePowerCenter is a comprehensive software solution for managing customer relationships and sales processes.
Magnetic North
Magnetic North is a comprehensive CRM software designed to streamline customer relationship management processes.
Dezide
Dezide is a software product that provides interactive troubleshooting guides and decision support tools.
TimelyBill
TimelyBill is a telecom billing software that offers integrated billing, customer management, and invoice automation.
ITSM 365
ITSM 365 is a comprehensive IT Service Management solution that helps organizations streamline their IT operations...
OnPolicy
OnPolicy is a policy management software that helps organizations create, distribute, and track policies and procedures.
LiveHelp
LiveHelp is a customer support software that enables real-time communication with website visitors.
Electronic Archiving
Electronic Archiving is a software tool that allows users to store and manage electronic documents and...
isoTracker Complaints Management
isoTracker Complaints Management is a web-based system for recording, investigating, and resolving customer complaints within quality...
Clippy
Clippy was an intelligent user interface assistant in Microsoft Office applications.
NeuQs Free Helpdesk
NeuQs Free Helpdesk is a cloud-based helpdesk software that offers ticket management, knowledge base, and reporting...
28Hands Mail Manager
A comprehensive email management tool for organizing and managing emails efficiently.
Zendesk Support
Zendesk Support is a help desk solution that offers a range of features to streamline customer...
Quiq Messaging
Quiq Messaging is a platform that enables businesses to engage with customers through messaging channels like...
ARALOC
ARALOC is a secure content distribution platform for enterprises to distribute and manage confidential documents and...
RingCentral Contact Center
RingCentral Contact Center is a cloud-based solution that offers omnichannel capabilities for customer engagement.
TextUs
TextUs is a business texting platform that enables effective communication with customers through text messaging.
Amelia.ai
Amelia.ai is an AI-powered customer service chatbot solution that provides automated customer support and conversation management.
Redkix
Redkix is a team messaging and collaboration platform that brings email communication and team chat together...
Supportbench
Supportbench is a customer support software that helps businesses manage their customer interactions efficiently.
Session Replay Integration by Freshworks
Session Replay Integration connects session-replay context with Freshworks customer-support workflows so agents can understand what users...