ConnectWise PSA is a professional services automation platform for managed service providers and technology service businesses. It combines ticketing, project management, time...
Pros
- Deep IT service management, project, contract, and billing workflows
- Broad integration ecosystem for MSP tools and marketplaces
- Highly configurable permissions, workflows, and reporting
Cons
- More complex to implement and administer than HaloPSA or Atera
- Pricing and packaging are less transparent than many competitors
- Interface and workflows can require substantial training
Quote-based