Zendesk is a customer service software that offers support ticketing, self-service options, and customer engagement tools.
Starting at $19 per agent per month
Best Autotask PSA Alternatives ranked by AI · updated May 2025
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Autotask PSA is a cloud-based PSA software that helps streamline business operations and improve efficiency.
Price: Contact for pricing
Top 6 Autotask PSA alternatives
Atera is a cloud-based all-in-one remote monitoring & management (RMM) software for IT service providers. It offers remote monitoring, management, and automation...
Starting at $79 per technician per month
Kaseya BMS is a professional services automation (PSA) software that helps manage projects, time tracking, billing, and more.
Contact for pricing
GLPI is an IT service management software that helps you manage your IT infrastructure, assets, and user support.
HaloPSA is a professional services automation software that helps IT and MSP businesses manage their operations efficiently.
Custom pricing
IT2 is a cloud-based professional services automation platform for managed service providers and IT services companies. It combines service desk, customer management,...
Pros
- Combines PSA, service desk, CRM, contracts, and billing in one platform
- Designed specifically for managed service providers and IT consultancies
- Supports operational reporting across customers, tickets, projects, and finances
Cons
- Less widely adopted than ConnectWise or Autotask
- Public pricing information is limited
- May require configuration and onboarding for smaller teams
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