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Best GLPI Alternatives ranked by AI · updated May 2025
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GLPI is an IT service management software that helps you manage your IT infrastructure, assets, and user support.
Price: Free
🎯 glpi-project.org
Top 6 GLPI alternatives
Freshservice is a cloud-based IT service management (ITSM) solution that offers a simple and intuitive interface.
Starting from $19/month/user
Jira Service Management is an IT service-management and customer-service platform for teams that need request portals, queues, SLAs, and workflow automation. It...
Pros
- Strong workflow and escalation customization
- Connects complaints with development and incident-management work
- Includes a free tier for small teams
Cons
- More technical and configuration-heavy than ComplaintTrackr
- Customer-service features are less straightforward than Freshdesk
- Best value often depends on existing Atlassian usage
Free for up to 3 agents; paid from $20/agent/mo
ManageEngine ServiceDesk Plus is a comprehensive IT help desk software that combines asset management, project management, and contract management in one platform.
Starting from $395
ServiceNow is a cloud-based platform that helps companies manage digital workflows for enterprise operations.
Custom pricing based on requirements
Zendesk is a customer service software that offers support ticketing, self-service options, and customer engagement tools.
Starting at $19 per agent per month
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