ServiceNow is a cloud-based platform that helps companies manage digital workflows for enterprise operations.
Custom pricing based on requirements
Best Freshservice Alternatives ranked by AI · updated May 2025
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Freshservice is a cloud-based IT service management (ITSM) solution that offers a simple and intuitive interface.
Price: Starting from $19/month/user
🎯 freshworks.com/freshservice
Top 6 Freshservice alternatives
Zendesk is a customer service software that offers support ticketing, self-service options, and customer engagement tools.
Starting at $19 per agent per month
Jira Service Desk is a popular IT service management software by Atlassian that is designed to help teams provide excellent customer service.
Starting at $20/month
Intercom is a customer messaging platform that enables targeted communication with customers through in-app messages, emails, and chat.
Starting at $39/month
ManageEngine ServiceDesk Plus is a comprehensive IT help desk software that combines asset management, project management, and contract management in one platform.
Starting from $395
SysAid is a leading IT service management solution that offers help desk, asset management, and ITIL capabilities.
Starting at $45 per month
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