Zendesk is a customer service software that offers support ticketing, self-service options, and customer engagement tools.
Starting at $19 per agent per month
Best Jira Service Desk Alternatives ranked by AI · updated May 2025
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Jira Service Desk is a popular IT service management software by Atlassian that is designed to help teams provide excellent customer service.
Price: Starting at $20/month
🎯 atlassian.com/software/jira/service-management/features/service-desk
Top 6 Jira Service Desk alternatives
Freshdesk is a cloud-based customer support software that offers a range of features for businesses to provide exceptional customer support.
Starting at $19 per user per month
ServiceNow is a cloud-based platform that helps companies manage digital workflows for enterprise operations.
Custom pricing based on requirements
Intercom is a customer messaging platform that enables targeted communication with customers through in-app messages, emails, and chat.
Starting at $39/month
NetHelpDesk is a comprehensive help desk software that offers ticket management, asset management, and ITIL functionality.
Contact for pricing
SysAid is a leading IT service management solution that offers help desk, asset management, and ITIL capabilities.
Starting at $45 per month
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