Medallia is a customer experience management software that helps businesses capture feedback and improve customer satisfaction.
Custom pricing
Best Reputation Alternatives ranked by AI · updated May 2025
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Reputation is a customer experience management software that offers reputation management, review management, and customer experience analytics.
Price: Custom pricing
Top 6 Reputation alternatives
Qualtrics is a comprehensive experience management platform that allows organizations to collect and analyze data for customer, employee, brand, and product experiences.
Custom pricing based on requirements
Clootrack is a customer experience management platform that helps businesses track and analyze customer feedback and sentiment in real-time.
Custom pricing based on business needs
InMoment is a customer experience intelligence platform for collecting and analyzing feedback across customer interactions. It combines surveys, conversational intelligence, text analytics,...
Pros
- Combines survey data with conversational and unstructured feedback
- Strong analytics for identifying recurring experience themes
- Supports enterprise customer journey and employee programs
Cons
- Enterprise pricing and implementation can exceed smaller teams' needs
- Broader platform requires more setup than a focused survey product
- Some reporting workflows may need vendor configuration
SMG360 is a customer experience management platform for multi-location brands that collects, analyzes, and operationalizes customer feedback. It combines survey programs, experience...
Pros
- Designed for multi-location customer experience programs
- Combines feedback collection with benchmarking and operational reporting
- Supports location-level visibility for distributed teams
Cons
- Pricing is not publicly listed and is generally enterprise-oriented
- Less suitable for small teams seeking a simple survey tool
- Implementation may require professional services and data integration
SurveyMonkey is a popular online survey software that offers a wide range of survey and feedback collection tools.
Pros
- Versatile survey options
- Advanced analytics features
Cons
- May be overwhelming for simple polls
- Higher price point compared to PollSchedule
Starting from $25/month
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