SightCall is a cloud-based platform that provides real-time video calling and visual support to enhance customer service and support operations.
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Best TeamViewer Assist AR Alternatives ranked by AI · updated Aug 2026
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TeamViewer Assist AR provides remote visual support with live video, annotations, and augmented-reality instructions. It is intended for technical support, field service, and expert assistance across distributed teams.
Top 6 TeamViewer Assist AR alternatives
TechSee is a visual assistance platform that uses AI and AR technology to provide visual guidance to field technicians or customers for...
Contact for pricing
ICwhatUC is a browser-based video collaboration and visual support platform for businesses that need to connect customers with service agents. It supports...
Pros
- Browser-based access reduces customer friction compared with app-dependent support tools
- Combines live video and screen sharing for visual troubleshooting
- Designed for customer-facing service workflows rather than general-purpose meetings
Cons
- Less widely adopted than major platforms such as TeamViewer and Microsoft Teams
- Custom pricing makes it harder to evaluate for small teams
- Has a narrower integration ecosystem than enterprise contact-center platforms
Custom pricing
Streem is a remote visual assistance platform that lets support agents inspect customer equipment through live smartphone video. It is built for...
Pros
- Strong remote inspection and diagnosis workflows for distributed service teams
- Supports visual documentation that can reduce unnecessary site visits
- Better suited than ICwhatUC to high-volume operational support programs
Cons
- Primarily targets enterprise service organizations rather than casual video support
- Pricing and implementation details are not publicly transparent
- Less appropriate for general-purpose collaboration or internal meetings
Custom pricing
5
Help Lightning
Help Lightning
Help Lightning is a remote assistance platform that overlays an expert's hands or annotations onto a user's live view. It is used...
Pros
- Its shared-view technology provides more precise guidance than ordinary video calls
- Useful for hands-on procedures where visual alignment matters
- Supports mobile and wearable-assisted remote expert workflows
Cons
- More specialized and less broadly applicable than ICwhatUC
- May require compatible devices or a more controlled deployment
- Smaller general-purpose collaboration ecosystem than TeamViewer
Custom pricing
6
Zoho Lens
Zoho
Zoho Lens is an augmented-reality remote assistance tool for technicians and support agents. It offers live video, annotations, snapshots, session recording, and...
Pros
- More accessible pricing than most enterprise visual-support platforms
- Includes AR annotations, recording, and technician-oriented session tools
- Fits well with organizations already using Zoho products
Cons
- Smaller ecosystem and market presence than TeamViewer
- Less specialized customer-contact infrastructure than ICwhatUC
- Advanced enterprise requirements may need additional Zoho products or customization
From $20/user/month
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