SightCall is a cloud-based platform that provides real-time video calling and visual support to enhance customer service and support operations.
Contact for pricing
Best Zoho Lens Alternatives ranked by AI · updated Aug 2026
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Zoho Lens is an augmented-reality remote assistance tool for technicians and support agents. It offers live video, annotations, snapshots, session recording, and remote guidance for equipment and service issues.
Top 6 Zoho Lens alternatives
TechSee is a visual assistance platform that uses AI and AR technology to provide visual guidance to field technicians or customers for...
Contact for pricing
Blitzz is a video-powered customer engagement platform that enables businesses to provide real-time support and collaboration with customers.
Starting from $49 per month
ViiBE is a remote visual assistance platform for insurers, roadside assistance providers, and field-service organizations. It lets agents connect customers with experts...
Pros
- Designed for customer-service and insurance workflows rather than general-purpose video meetings
- Browser-based sessions can reduce friction for customers who need immediate assistance
- Supports visual assessment and remote guidance through live video
Cons
- Public pricing is not readily available
- More specialized and less broadly extensible than major unified communications platforms
- Advanced workflow and integration features may require an enterprise plan
ICwhatUC is a browser-based video collaboration and visual support platform for businesses that need to connect customers with service agents. It supports...
Pros
- Browser-based access reduces customer friction compared with app-dependent support tools
- Combines live video and screen sharing for visual troubleshooting
- Designed for customer-facing service workflows rather than general-purpose meetings
Cons
- Less widely adopted than major platforms such as TeamViewer and Microsoft Teams
- Custom pricing makes it harder to evaluate for small teams
- Has a narrower integration ecosystem than enterprise contact-center platforms
Custom pricing
Streem is a remote visual assistance platform that lets support agents inspect customer equipment through live smartphone video. It is built for...
Pros
- Strong remote inspection and diagnosis workflows for distributed service teams
- Supports visual documentation that can reduce unnecessary site visits
- Better suited than ICwhatUC to high-volume operational support programs
Cons
- Primarily targets enterprise service organizations rather than casual video support
- Pricing and implementation details are not publicly transparent
- Less appropriate for general-purpose collaboration or internal meetings
Custom pricing
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