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BusinessChat is a customer-messaging platform for businesses that want to manage conversations with prospects and customers through digital messaging channels. It focuses on bringing business chat interactions into a central workflow for customer communication and support.
💡 Pick it for a mature customer-support platform with powerful automation, AI, and product messaging.
Intercom is a customer messaging platform that enables targeted communication with customers through in-app messages, emails, and chat.
Starting at $39/month
💡 Choose it when chat must connect to a full help desk with tickets, SLAs, reporting, and omnichannel support.
Zendesk is a customer service software that offers support ticketing, self-service options, and customer engagement tools.
Starting at $19 per agent per month
💡 Pick it for a polished shared inbox and live-chat experience without the complexity of an enterprise help desk.
Crisp is a shared customer-messaging platform with an embeddable website chat widget, team inbox, knowledge base, and automation tools. It targets startups...
Freemium, paid plans from about $45/mo
💡 Choose it for free website live chat when advanced CRM and omnichannel workflows are not priorities.
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free...
Free with optional paid plans
💡 Pick it if customer conversations need to share data with sales, marketing, and CRM workflows.
HubSpot Service Hub is a customer service software that integrates seamlessly with the HubSpot CRM, providing a unified platform for customer interactions.
Starting from $45 per month
💡 Choose it when open-source deployment, data control, and a lower-cost omnichannel inbox matter most.
ChatWoot is an open-source customer engagement suite that offers live chat, email marketing, and ticketing system capabilities.
Free / Paid plans available
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