SolarWinds Service Desk is a cloud ITSM platform that includes asset management, CMDB, service catalogs, incident management, and employee support workflows. It...
Pros
- More developed ticketing, catalog, and employee-service features than xAssets
- Connects assets and configuration items directly to incidents and changes
- Includes automation and reporting suited to structured IT operations
Cons
- Higher per-agent cost than Snipe-IT and many inventory-focused tools
- Less specialized for detailed software asset and license management than xAssets
- Can be excessive for teams needing only an asset register
From $39/agent/mo
