Best 13Chats Alternatives ranked by AI · updated Aug 2026

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13Chats is a website live-chat and chatbot service for small businesses and support teams. It provides embeddable chat widgets, visitor conversations, and automated replies for engaging website visitors.

Developer: 13Chats Price: Free plan available; paid plans vary 🎯 13chats.com

🆘 Help Desk 👩‍💼 Customer Support 💬 Live Chat Chatbot

Top 6 13Chats alternatives

Tidio

💡 Pick it for a more polished small-business chat and chatbot platform with stronger automation.

Tidio is a live chat, chatbot, and customer service platform for small and midsize businesses, especially online stores. It combines human chat...

Pros

More affordable and quicker to deploy than RevMaxi for small teams
Combines live chat, automated flows, and AI assistance
Useful ecommerce integrations and visitor capture tools

Cons

Less sophisticated B2B account intelligence than Qualified or Drift
Automation limits apply on lower plans
Reporting and CRM depth are lighter than HubSpot

Free plan; paid plans from $24.17/mo

Alternatives to Tidio → Visit site

Intercom

💡 Pick it for advanced customer engagement, automation, and AI support across a growing SaaS business.

Intercom is a customer messaging platform that enables targeted communication with customers through in-app messages, emails, and chat.

Starting at $39/month

Alternatives to Intercom → Visit site

Crisp

💡 Pick it for a collaborative shared inbox and multichannel messaging experience.

Crisp is a shared customer-messaging platform with an embeddable website chat widget, team inbox, knowledge base, and automation tools. It targets startups...

Pros

Clean shared inbox and team collaboration experience
Supports knowledge bases, automation, and customer profiles
More extensible and integration-friendly than Cbox

Cons

Paid plans are far more expensive than Cbox
Not designed primarily as a public, open chatroom
Several useful team features require a paid workspace

Freemium, paid plans from about $45/mo

Alternatives to Crisp → Visit site

ChatWoot

💡 Pick it when you want open-source, self-hosted control over live chat and customer conversations.

ChatWoot is an open-source customer engagement suite that offers live chat, email marketing, and ticketing system capabilities.

Free / Paid plans available

Alternatives to ChatWoot → Visit site

tawk.to

💡 Pick it for a genuinely free website live-chat service with a low-cost entry point.

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free...

Free with optional paid plans

Alternatives to tawk.to → Visit site

Zendesk

💡 Pick it for structured, scalable customer support with ticketing and enterprise-grade administration.

Zendesk is a customer service software that offers support ticketing, self-service options, and customer engagement tools.

Starting at $19 per agent per month

Alternatives to Zendesk → Visit site

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