Helpdia is an online customer-support platform for teams that need to organize and answer customer inquiries. It combines help-desk workflows with customer communication and self-service support features.
💡 Pick it for mature omnichannel ticketing, analytics, and integrations at larger support-team scale.
Zendesk is a customer service software that offers support ticketing, self-service options, and customer engagement tools.
Starting at $19 per agent per month
💡 Pick it for in-app chat, proactive messaging, and AI support in a SaaS product.
Intercom is a customer messaging platform that enables targeted communication with customers through in-app messages, emails, and chat.
Starting at $39/month
💡 Pick it for affordable, conventional ticketing with a usable free tier.
Freshdesk is a cloud-based customer support software that offers a range of features for businesses to provide exceptional customer support.
Starting at $19 per user per month
💡 Pick it for a focused, human-friendly shared inbox and knowledge base for a small team.
Help Scout is a help desk software designed for small to medium-sized businesses, focusing on email-based customer support.
Starting at $20 per user per month
💡 Pick it for open-source control, self-hosting, and lower licensing costs.
Zammad is a web-based open-source helpdesk/customer support system with many features to manage customer communication via multiple channels like email, chat, and...
Free and paid plans available
💡 Pick it for ecommerce support tied closely to Shopify, orders, returns, and customer accounts.
Gorgias is a helpdesk and live chat platform for eCommerce stores that enables personalized customer interactions at scale.
Starting at $60 per month
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