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HelpSquad is a customer support platform for businesses that need shared inboxes, help desk ticketing, live chat, and knowledge-base tools. It is aimed at small and midsize support teams and also offers outsourced customer service services.
💡 Pick it for deeper automation, analytics, integrations, and enterprise-scale support operations.
Zendesk is a customer service software that offers support ticketing, self-service options, and customer engagement tools.
Starting at $19 per agent per month
💡 Choose it for a transparent, affordable help desk with stronger automation and a useful free tier.
Freshdesk is a cloud-based customer support software that offers a range of features for businesses to provide exceptional customer support.
Starting at $19 per user per month
💡 Pick it when in-app messaging, proactive engagement, and AI-assisted support matter more than traditional ticketing.
Intercom is a customer messaging platform that enables targeted communication with customers through in-app messages, emails, and chat.
Starting at $39/month
💡 Choose it for a cleaner shared inbox and a simpler support workflow for small or midsize teams.
Help Scout is a help desk software designed for small to medium-sized businesses, focusing on email-based customer support.
Starting at $20 per user per month
💡 Pick it for ecommerce-native order context, Shopify workflows, and automations tied to store operations.
Gorgias is a helpdesk and live chat platform for eCommerce stores that enables personalized customer interactions at scale.
Starting at $60 per month
💡 Choose it for low-cost omnichannel support with built-in voice, chat, ticketing, and a free plan.
LiveAgent is a help desk software that offers live chat, email ticketing, social media integration, and call center capabilities.
Starting from $15 per agent per month
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