Hiver is a collaborative email platform that helps teams manage shared inboxes right from Gmail.
Starting at $14 per user per month
Best Hipporello Alternatives ranked by AI · updated Aug 2026
Hipporello is a service-desk and ticketing platform built around Trello, helping teams convert emails and forms into trackable support tickets. It is aimed at teams that want structured help-desk workflows without leaving the Trello ecosystem.
Top 6 Hipporello alternatives
Zammad is a web-based open-source helpdesk/customer support system with many features to manage customer communication via multiple channels like email, chat, and...
Free and paid plans available
Front is a collaborative inbox for teams. It brings all your communication channels (email, social media, chat, SMS) into a single platform,...
Starting from $9 per user per month
Missive is a team email and chat software that streamlines communication and collaboration within teams. It offers shared inboxes, team chat, and...
Starting from $8 per user per month
SendBoard is a Trello Power-Up that turns emails into Trello cards and lets teams manage shared inboxes from their boards. It is...
Pros
- Connects incoming email directly to Trello cards
- Keeps email conversations and task ownership in one workflow
- Supports shared inboxes for team-based email handling
Cons
- Requires Trello for its core workflow
- Less capable than dedicated help desks for automation and reporting
- Email features are narrower than those in Front or Zendesk
Freemium, paid plans from $10/user/mo
6
FreeScout
FreeScout
FreeScout is a free, open-source shared inbox and help desk that businesses can host on their own infrastructure. It provides email ticketing,...
Pros
- No per-agent subscription for the core self-hosted product
- More affordable than eDesk for basic shared email support
- Source code and data remain under the operator's control
Cons
- Lacks eDesk's native marketplace and order integrations
- Self-hosting requires technical administration and maintenance
- Omnichannel features often depend on paid modules or external tools
Free; hosting and optional modules extra
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