Gorgias is a helpdesk and live chat platform for eCommerce stores that enables personalized customer interactions at scale.
Starting at $60 per month
Best FreeScout Alternatives ranked by AI · updated Aug 2026
FreeScout is a free, open-source shared inbox and help desk that businesses can host on their own infrastructure. It provides email ticketing, collaboration, saved replies, reports, and optional modules for additional channels and integrations.
Top 6 FreeScout alternatives
Hiver is a collaborative email platform that helps teams manage shared inboxes right from Gmail.
Starting at $14 per user per month
Reamaze is a customer messaging platform that helps businesses communicate with customers through various channels like email, chat, social media, and SMS.
Starting at $20/user/month
Zendesk is a customer service software that offers support ticketing, self-service options, and customer engagement tools.
Starting at $19 per agent per month
Freshdesk is a cloud-based customer support software that offers a range of features for businesses to provide exceptional customer support.
Starting at $19 per user per month
Zammad is a web-based open-source helpdesk/customer support system with many features to manage customer communication via multiple channels like email, chat, and...
Free and paid plans available
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