ProProfs Chat is a live chat and customer support platform for businesses that want to engage website visitors and manage support conversations. It includes chat widgets, visitor monitoring, canned responses, reports, and integrations with help desk and CRM tools.
💡 Pick it for deeper automation, proactive messaging, and an integrated customer support platform.
Intercom is a customer messaging platform that enables targeted communication with customers through in-app messages, emails, and chat.
Starting at $39/month
💡 Choose it when live chat needs to sit inside a full, scalable omnichannel help desk.
Zendesk is a customer service software that offers support ticketing, self-service options, and customer engagement tools.
Starting at $19 per agent per month
💡 Pick it for a polished, dedicated chat experience with strong visitor tracking and agent analytics.
LiveChat is a customer service software with live support, help desk software, and web analytics capabilities.
Starting from $16 per seat/month
💡 Choose it for a simpler small-business chat widget with strong chatbot and ecommerce automation.
Tidio is a live chat, chatbot, and customer service platform for small and midsize businesses, especially online stores. It combines human chat...
Free plan; paid plans from $24.17/mo
💡 Pick it for a collaborative shared inbox that unifies chat, email, and social conversations.
Crisp is a shared customer-messaging platform with an embeddable website chat widget, team inbox, knowledge base, and automation tools. It targets startups...
Freemium, paid plans from about $45/mo
💡 Choose it if you want live chat tightly integrated with Freshdesk, Freshsales, and the wider Freshworks suite.
Freshchat is a modern live chat software that enables businesses to engage with customers in real-time through chat messaging.
Starting at $15/month
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