Best ProProfs Chat Alternatives
ranked by AI · updated Aug 2026
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ProProfs Chat is a live chat and customer support platform for businesses that want to engage website visitors and manage support conversations. It includes chat widgets, visitor monitoring, canned responses, reports, and integrations with help desk and CRM tools.
π‘ Pick it for a collaborative shared inbox that unifies chat, email, and social conversations.
Crisp is a shared customer-messaging platform with an embeddable website chat widget, team inbox, knowledge base, and automation tools. It targets startups...
Pros
Clean shared inbox and team collaboration experience
Supports knowledge bases, automation, and customer profiles
More extensible and integration-friendly than Cbox
Cons
Paid plans are far more expensive than Cbox
Not designed primarily as a public, open chatroom
Several useful team features require a paid workspace