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Relish is an AI-powered customer support and sales automation platform for Shopify and ecommerce brands. It uses conversational AI to answer product and order questions, recommend products, and automate support across customer messaging channels.
💡 Pick it for a more complete ecommerce help desk with stronger ticketing and Shopify order-management tools.
Gorgias is a helpdesk and live chat platform for eCommerce stores that enables personalized customer interactions at scale.
Starting at $60 per month
💡 Pick it for a lower-cost live-chat and AI combination that is simpler to launch than Relish.
Tidio is a live chat, chatbot, and customer service platform for small and midsize businesses, especially online stores. It combines human chat...
Free plan; paid plans from $24.17/mo
💡 Pick it for advanced omnichannel support, onboarding, and proactive messaging beyond ecommerce chatbot automation.
Intercom is a customer messaging platform that enables targeted communication with customers through in-app messages, emails, and chat.
Starting at $39/month
💡 Pick it when you need enterprise-grade ticketing, SLAs, analytics, and governance rather than a Shopify-first AI assistant.
Zendesk is a customer service software that offers support ticketing, self-service options, and customer engagement tools.
Starting at $19 per agent per month
💡 Pick it for deeper ecommerce self-service, returns, and order-management workflows than Relish.
Richpanel is a customer service software that helps businesses deliver personalized customer support at scale.
Custom pricing based on requirements
💡 Pick it for an open-source shared inbox and self-hosting control instead of Relish's managed ecommerce AI approach.
ChatWoot is an open-source customer engagement suite that offers live chat, email marketing, and ticketing system capabilities.
Free / Paid plans available
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