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Smart Convos is a conversational AI platform for businesses that want to automate website conversations and customer interactions. It is designed for teams seeking lead capture, support automation, and AI-assisted responses without building a chatbot from scratch.
💡 Pick it for a mature customer-support suite with AI, live chat, and extensive integrations.
Intercom is a customer messaging platform that enables targeted communication with customers through in-app messages, emails, and chat.
Starting at $39/month
💡 Pick it for an accessible website chat and AI-support tool aimed at small businesses and online stores.
Tidio is a live chat, chatbot, and customer service platform for small and midsize businesses, especially online stores. It combines human chat...
Free plan; paid plans from $24.17/mo
💡 Pick it when human agents need a collaborative inbox alongside automated website conversations.
Crisp is a shared customer-messaging platform with an embeddable website chat widget, team inbox, knowledge base, and automation tools. It targets startups...
Freemium, paid plans from about $45/mo
💡 Pick it for a focused, document-trained AI support agent rather than a broad customer-messaging platform.
Chatbase is a hosted platform for creating AI chatbots from documents, websites, and structured business data. It is aimed at companies that...
From $40/mo
💡 Pick it if you need customizable AI workflows and integrations rather than a mostly turnkey business chatbot.
Botpress is an open-source conversational AI platform for building, managing, and deploying chatbots.
Free and paid plans available
💡 Pick it for structured omnichannel support, ticketing, and enterprise-grade service operations.
Zendesk is a customer service software that offers support ticketing, self-service options, and customer engagement tools.
Starting at $19 per agent per month
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