Undesk is a customer-support help desk for small and growing teams. It centralizes customer requests into a shared workspace and provides tools for organizing and resolving support conversations.
💡 Pick it for the broadest help-desk feature set, integrations, and enterprise scalability.
Zendesk is a customer service software that offers support ticketing, self-service options, and customer engagement tools.
Starting at $19 per agent per month
💡 Pick it if you need live chat, in-app messaging, and AI alongside traditional support.
Intercom is a customer messaging platform that enables targeted communication with customers through in-app messages, emails, and chat.
Starting at $39/month
💡 Pick it for a conventional, affordable ticketing system with a free starting tier.
Freshdesk is a cloud-based customer support software that offers a range of features for businesses to provide exceptional customer support.
Starting at $19 per user per month
💡 Pick it for a polished shared inbox and knowledge base without enterprise help-desk overhead.
Help Scout is a help desk software designed for small to medium-sized businesses, focusing on email-based customer support.
Starting at $20 per user per month
💡 Pick it if real-time chat and multichannel messaging matter more than complex ticketing.
Crisp is a shared customer-messaging platform with an embeddable website chat widget, team inbox, knowledge base, and automation tools. It targets startups...
Freemium, paid plans from about $45/mo
💡 Pick it if you want an open-source, self-hostable help desk with control over your data.
Zammad is a web-based open-source helpdesk/customer support system with many features to manage customer communication via multiple channels like email, chat, and...
Free and paid plans available
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