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BOSS Solutions provides cloud-based IT service management software for internal IT teams, managed service providers, and support organizations. Its portfolio includes service desk, asset management, remote support, and knowledge management capabilities.
💡 Pick it for a polished cloud ITSM platform with strong automation, integrations, and transparent entry pricing.
Freshservice is a cloud-based IT service management (ITSM) solution that offers a simple and intuitive interface.
Starting from $19/month/user
💡 Choose it for deeper ITIL and asset-management coverage with cloud or on-premises deployment flexibility.
ManageEngine ServiceDesk Plus is a comprehensive IT help desk software that combines asset management, project management, and contract management in one platform.
Starting from $395
💡 Pick it when your service desk needs deep Jira, Confluence, development, and incident-response integration.
Jira Service Management is an IT service-management and customer-service platform for teams that need request portals, queues, SLAs, and workflow automation. It...
Free for up to 3 agents; paid from $20/agent/mo
💡 Choose it for an IT-focused platform that combines asset visibility, automation, self-service, and AI assistance.
SysAid is a leading IT service management solution that offers help desk, asset management, and ITIL capabilities.
Starting at $45 per month
💡 Pick it for mature asset tracking and conventional ITIL workflows in a cloud-first service desk.
SolarWinds Service Desk is a cloud ITSM platform that includes asset management, CMDB, service catalogs, incident management, and employee support workflows. It...
From $39/agent/mo
💡 Choose it if you want an open-source, self-hostable ITSM and asset-management platform with extensive customization.
GLPI is an IT service management software that helps you manage your IT infrastructure, assets, and user support.
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