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Fabulix Service Manager is an IT service management platform for organizations managing incidents, service requests, changes, assets, and service-level agreements. It is designed for IT teams that need ITIL-oriented workflows, service catalogs, and operational reporting.
💡 Pick it for enterprise-scale workflows, CMDB depth, and automation beyond a conventional ITSM platform.
ServiceNow is a cloud-based platform that helps companies manage digital workflows for enterprise operations.
Custom pricing based on requirements
💡 Pick it if your service desk must connect closely with Jira Software, Confluence, and engineering teams.
Jira Service Management is an IT service-management and customer-service platform for teams that need request portals, queues, SLAs, and workflow automation. It...
Free for up to 3 agents; paid from $20/agent/mo
💡 Pick it for a faster, more approachable cloud ITSM deployment with transparent entry-level pricing.
Freshservice is a cloud-based IT service management (ITSM) solution that offers a simple and intuitive interface.
Starting from $19/month/user
💡 Pick it for lower-cost ITSM with on-premises flexibility and strong endpoint-management integrations.
ManageEngine ServiceDesk Plus is a comprehensive IT help desk software that combines asset management, project management, and contract management in one platform.
Starting from $395
💡 Pick it for mature, regulated enterprises needing deep ITIL governance and complex configuration management.
BMC Helix ITSM is an enterprise service management platform covering incidents, requests, changes, assets, knowledge, and service-level management. It targets large and...
Contact sales
💡 Pick it if you want open-source ITSM and asset management with self-hosting and no per-agent license fee.
GLPI is an IT service management software that helps you manage your IT infrastructure, assets, and user support.
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